SyncSoft employs experience Software Developers, Business Analysts, Testers, Consultants and Project Managers to provide solutions for any organizations requirements.
Our Software Developers can customize Capital and extend its functionality to integrate with other systems, include new workflows, custom reports and much more. Additionally, SyncSoft can build member portals and utilities to support any operational setup.
By using us as a consultant in their businesses our customers can create options and gain flexibility in how they change the way they process their business or how they can streamline against new legislative or business requirements making use of the expertise available at both the business and system level.
Consulting may include interpretation of legislation, requirements definition, product definition, system architecture recommendations, workflow definition, application builds and other business and IT expertise.
SyncSoft provides user training in all aspects of our software applications including member management, installation and upgrades, user management and more. Training can be performed onsite or via video conference to individuals or groups.
Organizations moving to Capital from other systems can employ the services of SyncSoft to migrate their existing data into Capital. Our data migration people will work with clients to analyze existing data structures and import them into Capital safely.
SyncSoft supplies legislative updates to Capital installations. Updates are developed by SyncSoft according to the latest legislative changes and included within software updates. Clients can test these within their QA environments before upgrading production.
Maintenance and Support
Maintenance and Support from Syncsoft means a professional level of support through a dedicated customer account manager whose primary responsibility is the successful ongoing business and technical partnership between us and our customer.
We provide our customers with service agreements that are structured to provide surety, continuity and responsiveness.
Syncsoft provides implementation services as a cornerstone to an ongoing mutually beneficial relationship with our customers. Our experience in implementations of both complex and simple funds is quite extensive and because we have a low turnover of staff we enjoy an inherently rich bank of on-board experience. These are important factors contributing to our ability to deliver projects on time and on budget.