November 2004

Introduction

SyncSoft Welcomes New Client

Ø       The PSI Group

Growth Pensions has a New Name

Ø       What are Market Linked Income Streams

 Project Update

Ø       Unit Trust Goes Live

Ø       Pillar Administration keeps on Growing

Ø       Catapult

CAPITAL Release News

Ø       Version 6.3.4.

Ø       Coming Soon

Upcoming Management User Group

Offshore Initiatives

Ø       The IBM Insurance Conference in Bangkok September 23 and 24

Ø       1st Asia Insurance Review Pensions Conference in Singapore 12th and 13th October

 

Introduction

 

Welcome to the latest edition of SyncSoft’s What’s New Client Newsletter.  As many of you are aware SyncSoft has recently introduced a new corporate image.  We are pleased to advise that it has been an huge success with the successful launch of our new look at the recent IFSA conference at the Gold Coast and trust you will find the new look newsletter easy to navigate and informative to read.

 

SyncSoft Welcomes New Client

 

SyncSoft is pleased to advise that we have commenced a new partnership in this calendar year.  

 

The PSI Group

SyncSoft has been successful in partnering with a new client in Australia.  The PSI Group, a Newcastle based superannuation administrator, consultant and investment adviser has selected CAPITAL as its new platform.  PSI and SyncSoft will initially be converting the Nationwide Superannuation Fund of 90,000 members from an in-house developed system to the CAPITAL Package and aim to complete this by 2nd quarter 2005.  As part of the implementation PSI will adopt the new and integrated imaging and workflow functionality within CAPITAL.

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Growth Pensions has a New Name

 

The legislation is now passed with Growth Pension being formally gazetted as Market Linked Income Streams. The government in finalising the legislation made changes that recognised that the new pensions are subject to market changes and not necessarily will they always be in growth.

 

So what are Market Linked Income Streams?

Market Linked Income Streams are a general term for the new type of retirement income stream (also known as Term Allocated).  Market Linked Income Streams will be based on a portfolio of investments selected by the purchaser, including growth investments (e.g. shares in the stock market).  Market Linked Income Streams will have an account structure similar to an allocated pension or annuity, but would also have a fixed term based on the life expectancy of the purchaser.  A fixed formula would set the amount of income to be paid in a given year.  Market Linked Income Streams cannot be commuted to a lump sum (except in limited circumstances) and will have no residual capital value at the end of the term.  'Complying' income streams are those that qualify for the pension reasonable benefits limit (RBL), and that are exempt from the age pension assets test.

 

SyncSoft's plans are now well advanced and in conjunction with two clients are working to a Q4 release of the new Market Linked Income Stream pensions offering within the CAPITAL Package.

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CAPITAL Project Update

 

Unit Trust Goes Live

SyncSoft is pleased to advise clients that it now has a fully functioning production ready unit trust capability.  Some of the new features include; full cash account functionality, regular payment streams in and out, flexible configuration to manage fees, commissions, unit pricing and distribution functionality that caters for all notional and real distribution components for investors. 

 

If you would like to know more about CAPITAL’s unit trust product features, please contact our office.      

 

Pillar Administration keeps on Growing

Over the past 5 months SyncSoft has been supporting Pillar through the implementation and conversion of two new clients. 

 

Industry funds’ Hort Super and Australian Hardware & Timber Industry Super Trust recently merged with Primary Super and will be administered by Pillar along with the main Primary fund.  In both cases the CAPITAL Package was selected as the administration service platform.  

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CATAPULT

In out last newsletter we updated you on some impressive speed records set by CAPITAL.  To ensure we retain (and improve) CAPITAL's performance as the system grows more and more flexible; SyncSoft is introducing yet another technical innovation - Catapult. 

 

In summary, Catapult allows much faster processing by fully harnessing the power of the latest multiprocessor database servers. 

 

Catapult achieves this by using multiple-parallel processing.  The biggest performance gains are achieved during large batch jobs. 

 

A batch job traditionally consists of manipulating many entities in the same fashion (with the application of ever more complex business processing rules).  Traditionally these entities are assembled, and then processed sequentially.  This means that during the following times the actual RDBMS engine is not being fully utilised:

 

1.                  A calculation executing on the application server.

2.                  The application server assembles and transmits a command to the database server.

3.                  The database server assembles and transmits the results of a command back to the application server.

 

Catapult allows CAPITAL to actually process multiple entities simultaneously.  This "multiple-parallel processing" means that the database server is being fed a constant stream of instructions negating the latency affect of the above items, in turn substantially reducing overall batch processing time. 

 

In addition to being "multi-processor" aware, Catapult is also multi-application server aware, allowing batch performance to improve by adding additional processor and/or additional application servers.

 

Catapult is designed to address the two major locally and overseas trends:

 

1.                  Market consolidation - few players, but each with much greater volume.

2.                  Growing self-serve administration via the Internet.    

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CAPITAL Release News

 

Version 6.3.4.

In September 2004 SyncSoft released CAPITAL 6.3.4.  This release is a minor upgrade to 6.3.2 focused on delivering a range of support and features that had been requested by our Clients.  The features provided this version include:

  • Support for Oracle 10g.
  • Support for emails via Lotus Notes and Lotus Domino server, the existing email interface based on MAPI standard has been retained.
  • Enhancements and improvement to CAPITAL’s Archiving functionality.  By archiving historical data, clients can improve the performance of their systems.

 

In addition to the above, CAPITAL 6.3.4 provides over 50 additional minor enhancements and fixes for a number of defects.  Detailed release notes can be obtained from the Client Area of SyncSoft’s web site.

 

Coming Soon

SyncSoft is also working on a number of significant features to improve processing efficiency, which will be available in CAPITAL 6.4.1.  The key enhancements for this release are SyncSoft’s own Integrated Imaging and Workflow System, and improved multi-lingual support.  The first client release incorporating integrated Imaging and the Workflow within CAPITAL is targeted for release and testing at the end of March 05.

 

For more information on the features and functionality currently supported by CAPITAL please contact SyncSoft’s technical department or your Account Manager.

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Upcoming Management User Group Meeting

 

SyncSoft is currently planning the 2004 Management User Group Meeting.  The scheduled date is Wednesday 1 December and this year we will be holding it in Melbourne.  It is shaping up to be a very informative day and one that we hope all of our clients will participate in.  Please block this day out in your diaries so that you will be able to join us.

 

Offshore Initiatives

 

SyncSoft is looking to build on its initial success into Asia with initiatives in a number of areas.

 

The IBM Insurance Conference in Bangkok September 23 and 24

As part of our alliance with IBM in the region, Karen De Angelis was a speaker at the IBM Asia Pacific Insurance Conference in Bangkok in September.  Karen presented an overview of the Asia Pacific region and shared with delegates her experience with Third Party Administration and the critical success factors in achieving best practice administration.  The conference provided a first hand opportunity to meet with the leading wealth management, life and pensions organisations in the region.

 

1st Asia Insurance Review Pensions Conference in Singapore 12th and 13th October

Following the successful publication of a number of articles on Wealth Management and Pensions, John Parrent was invited by the editor of the Asia Insurance Review to present at the 1st AP Pensions Conference in October in Singapore on the topic of Wealth Management and Pensions - Pension Administration in the Whole Life Cycle.  As with the IBM conference SyncSoft was able to continue to build on its presence in Asia and understanding of the markets.

 

For more information about SyncSoft’s services please contact our office on (03) 9874 0011.

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